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JOIN OUR EXPERTS-LED TRAININGS AND WORKSHOPS

TRAININGS

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Onboard your team with getting a basic understanding of the Qualtrics platform

Build a Competency Team

Discover the platform and become a Qualtrics Administrator

Deep dive into specific areas as an Administrator or as an Analyst

Understand the design decision points as a Business Advisor, Analyst, business Decision Maker or Program manager

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EMPLOYEE EXPERIENCE

Employee Engagement Trainings and Workshops

Onboard your Team

Employee Engagement -  Basics - User

In this training program, participants will learn the importance of employee engagement, the key drivers that influence it, and how to leverage Qualtrics to create a more engaged and productive workforce. This training includes an introduction to employee engagement, a Qualtrics overview, platform UI, designing and configuring basic surveys, survey distribution and hierarchy concepts, data collection and analysis, reporting tools, and visualizing data in dashboards.

Build a Competency Team

Employee Engagement - Advanced - User

This advanced training program is designed for users who already have a foundational understanding of employee engagement and are looking to deepen their expertise in using Qualtrics software.  Participants will explore advanced techniques for measuring, analyzing, and enhancing employee engagement, including complex survey logic and branching, advanced question types, advanced statistical analysis, segmenting data, predictive analysis, Text iQ, automating data flow and dynamic dashboards.

Become an Admin

Employee Engagement - Basics - Admins

This training program is designed for Qualtrics Administrators responsible for setting up and managing employee engagement initiatives within their organization.  In addition to the user training program, this course includes specific modules on configuration concepts and methods, the prerequisites and impacts of configuration decisions, program maintenance considerations and options and troubleshooting potential issues.

Deep dive into Qualtrics

Employee Engagement - Advanced - Admins, Analysts

This advanced training program is designed for experienced Qualtrics administrators who seek to enhance their expertise in managing sophisticated employee engagement initiatives.  Unlike the standard user training, this program focuses on advanced system administration, complex data analysis, and integration capabilities specific to administrators. In addition to the recommended standard modules, this program can include topics requested by participants.

Understand Design Considerations

Employee Engagement - Workshop - Admins, Analysts, Decision Makers, Program Managers

The workshop is designed for Qualtrics administrators, decision-makers, analysts, and program managers who seek to understand the major design considerations for sophisticated employee engagement initiatives.  The workshop invites you to explore the major considerations, prerequisites, and effects of important decision points, including platform configuration and maintenance, while taking into account your organizational structure, competencies, IT landscape, and feedback culture. Active participation and a basic understanding of Qualtrics are required for this workshop.

Ask the expert

Employee Engagement - Custom - Admins, Analysts, Decision Makers

By consulting with our experts, our Technical Consultants can share ideas and tips related to your specific problem. These discussions typically last 1-4 hours and are billed on an hourly basis.  Please note, this service does not substitute for support requests, project delivery, or advisory services. See our Advisory and Delivery Services here.

360 Feedback Trainings and Workshops

Onboard your Team

360 Feedback -  Basics - User

In this training program, participants will gain a foundational understanding of 360-degree feedback and learn how to effectively utilize Qualtrics to create and manage 360-degree feedback surveys. This training includes an introduction to 360-degree feedback, a walkthrough of the Qualtrics platform, basic survey design, configuring questions, setting up subjects, evaluators, distributing surveys, collecting responses, basic reporting configuration concepts and sharing results. Participants will also learn how to interpret feedback data to enhance personal and team development.

Build a Competency Team

360 Feedback - Advanced - User

This advanced training program is designed for users who have a basic understanding of 360-degree feedback and wish to expand their expertise in using Qualtrics for more complex feedback initiatives. Participants will learn advanced survey design techniques and major 360 customization options. The course covers the basic workflow, participant and report options, statistical methods, using Text iQ and subject-level and aggregated result sharing to effectively visualize and share data safely.

Become an Admin

360 Feedback - Basics - Admins

This training program is tailored for Qualtrics Administrators responsible for overseeing 360-degree feedback processes within their organization. In addition to the content covered in the user training program, this course includes specific modules on administrative tasks such as configuring user permissions, setting up automated workflows, configuration options with prerequisites and impacts throughout the 360 process, manintenance and troubleshooting common issues.

Deep dive into Qualtrics

360 Feedback - Advanced - Admins, Analysts

This training program is intended for experienced Qualtrics Administrators who want to master the advanced capabilities of the platform to support sophisticated 360-degree feedback processes. In addition to the advanced user training content, this course focuses on advanced administrative functionalities such as impact of integrations, managing large-scale, complex deployments, and utilizing advanced automation features. Administrators will also learn about optimizing data flow, ensuring system scalability, and implementing advanced troubleshooting techniques to handle complex scenarios.

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Lifecycle Trainings and Workshops

Onboard your Team

Lifecycle -  Basics - User

In this training program, participants will learn the fundamentals of lifecycle management with a primary focus on onboarding processes using Qualtrics. This training includes an introduction to lifecycle concepts, with an emphasis on onboarding. Participants will receive an overview of the Qualtrics platform, the concept of measuring onboarding experience, basic survey design, configuring onboarding-specific questions, setting up and distributing onboarding surveys, contact integration considerations and collecting responses. The training also covers the basic reporting and statistical analysis tools.

Build a Competency Team

Lifecycle - Advanced - User

This advanced training program is intended for users who have a foundational understanding of lifecycle management and want to enhance their skills in using Qualtrics to finetune onboarding surveys. Participants will learn the concept and techniques to finetune the onboarding listening program in alignment with the onboarding journeys. The training also covers configuration options, data analysis, including Stats iQ and Text iQ tools. Users will also learn about creating dynamic dashboards and reports to effectively visualize insights.

Become an Admin

Lifecycle - Basics - Admins

This training program is designed for Qualtrics Administrators responsible for setting up and managing lifecycle surveys, with a particular focus on onboarding. In addition to the content covered in the user training program, this course includes specific modules on configuring user permissions, integration considerations, establishing automated workflows, program maintenance, including GDPR concerns. Administrators will also learn about troubleshooting common issues.

Deep dive into Qualtrics

Lifecycle - Advanced - Admins, Analysts

This training program is aimed at experienced Qualtrics Administrators who want to master the advanced capabilities of the platform to support sophisticated lifecycle processes. In addition to the advanced admin training content, this course focuses on advanced administrative functionalities such as integration considerations, managing large-scale, complex lifecycle survey deployments, and utilizing advanced automation features. Administrators will also learn about optimizing data flow, ensuring system scalability, and implementing advanced troubleshooting techniques to handle complex scenarios related to various touchpoints of the employee journey.

Lifecycle

Candidate Experience Trainings and Workshops

Onboard your Team

Candidate Experience -  Basics - User

In this training program, participants will learn the essentials of managing candidate experience surveys using Qualtrics, with a focus on creating a positive and effective recruitment process. This training includes an introduction to candidate experience concepts, an overview of the Qualtrics platform, basic survey design, configuring candidate-specific questions, distributing surveys including intercept, and collecting responses. Participants will also learn how to analyze candidate experience data to identify areas for improvement in the recruitment process and enhance overall candidate satisfaction. .

Build a Competency Team

Candidate Experience - Advanced - User

This advanced training program is intended for users who have a foundational understanding of candidate experience management and want to expand their skills in using Qualtrics for more complex candidate experience surveys and analyses. Participants will learn the concept and techniques to finetune the candidate listening program in alignment with the candidate journeys. The training also covers configuration options, intercept, data analysis, including Stats iQ and Text iQ tools. Users will also learn about creating dynamic dashboards and reports to effectively visualize insights.

Become an Admin

Candidate Experience - Basics - Admins

This training program is designed for Qualtrics Administrators responsible for setting up and managing candidate experience surveys within their organization. In addition to the user training program content, this course includes specific modules on configuring user permissions, managing candidate contact data, integration considerations, intercept concepts and consideration, workflows and basic troubleshooting options. Administrators will also learn about troubleshooting common issues. In addition to the content covered in the user training program, this course includes specific modules on configuring user permissions, integration considerations, establishing automated workflows, program maintenance, including GDPR concerns. Administrators will also learn about troubleshooting common issues.

Deep dive into Qualtrics

Candidate Experience - Advanced - Admins, Analysts

This training program is aimed at experienced Qualtrics Administrators who want to master the advanced capabilities of the platform to support sophisticated candidate experience programs. In addition to the advanced user training content, this course focuses on advanced design considerations and administrative functionalities such as multi-channel listening posts, including intercepts, integration considerations, configuring and managing complex, large-scale deployments, and utilizing advanced automation features. Administrators will also learn about optimizing data flow, ensuring system scalability, and implementing advanced troubleshooting techniques.

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